A participant from Algeria is blocked from withdrawing money right up until account verification is concluded. In spite of sending all demanded documents, the account was shut and money had been confiscated without offered rationale. The grievance was rejected as it was sports betting linked.
The participant from Turkey has been struggling to withdraw their winnings. We rejected the grievance as the participant didn't reply to our messages and queries.
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The participant from Benin had his account locked by using a equilibrium of $3500. Even with furnishing all requested paperwork, such as ID, screenshots, and an image holding the ID, he stopped obtaining replies and could not entry his account or funds.
The player struggles to verify his account for however unknown explanation. The grievance was shut as it absolutely was athletics betting linked.
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The participant produced few profitable deposits and withdrawals in past times but with his very last withdrawal ask for, the casino questioned him to send out them a myriad of unique paperwork for verification. For over two months time period, the casino held on inquiring the participant to provide the files throughout, many times, they even had two Skype cellphone phone calls.
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The player from Japan experienced his account suspended and was unable to withdraw his equilibrium. The casino experienced requested a screenshot of private info from Sticpay's website, which the player experienced found not possible to offer, As a result hindering his withdrawal procedure. The participant experienced Beforehand been ready to make withdrawals, though the account suspension had abruptly transpired on April 29. The casino's verification process had been ongoing, Together with the participant getting offered ID and account how to use casino bonus in 1xbet confirmations for Sticpay and Jeton.
The participant from Benin experienced gained a considerable amount at an online casino but experienced trouble withdrawing his winnings. Immediately after fulfilling quite a few documentation requests and participating in a Skype connect with, his account were blocked unexpectedly. Even with his attraction and sending notarized paperwork, the participant couldn't accessibility his account or his winnings.
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The player from Singapore is struggling to withdraw his winnings. Also, his deposit hasn't been credited into the casino account. The participant later verified that the deposit was refunded and he now not has problems with withdrawals, for that reason we marked this complaint as settled.
The player's bonus was not credited as being the casino statements that they didn't ship him any promotional provide. The complaint was shut given that the participant stopped responding.
The bonus cash have to be wagered on casino products and solutions just before any bonus resources or winnings in the bonus turn into withdrawable. a hundred% of the full stake wagered on slot games (apart from those excluded down below) contributes on the 50x wagering need.